WFR SMS Report

This report provides a list of the SMS alerts sent by Vodafone Business to users in Zone 4.

To view the WFR SMS Report

  1. From the VTR menu, choose Reporting.
  2. On the Reporting page, under Red - Worry Free Roaming Reporting, click the Run button on the WFR SMS Report tile.
  3. On the report filters page that appears, select criteria to narrow the result set.
    4. It is recommended that you set filters on the report, as VTR supports a maximum of 350,000 rows.
    • SMS Date (Between): Choose the range of dates on which you want to report.
    • Account Number: Only lists the accounts that received data roaming warning SMS alerts.
    • Roaming Country: Drop down and select the roaming country from the list to filter the results to a specific country.
    • SMS Type: Choose the specific type of SMS alert, such as Zone 4 warning welcome SMS.

    For more options on filters, see Report filter operators and advanced options.

  4. Review the WFR SMS Report's data, as described below:

    5. Region: The region associated with the location of an account.  

    Country: The country associated with the location of an account.

    Account Number: The ID of the account to which the services belong.

    Account Name 1: The primary account name associated with the account. For central billing accounts, it represents the legal entity name, as referenced on the invoice. For all the other types of accounts, it represents the global account name.

    Service Number: The unique number to identify the service.

    Service Owner: The name of the person to whom the service is tied. Data type is Text.

    SMS Type: The specific type of SMS alert, such as Zone 4 warning welcome SMS.

    Roaming Country: The country that triggered the SMS to be sent.

    SMS Sent Date: The date on which the SMS alert was sent, displayed in the dd/mm/yyyy hh:mi:ss format.

  5. Modify the report page layout in real time to see the data in the sort order and column order you want.
  6. (Optional) Export the report. See Export a report.
  7. (Optional) Schedule the report. See Schedule reports.
Depending on your configuration, certain data may be masked to ensure privacy. For more information, see Understanding call masking.
If your administrator has enabled data slicing, then your reports will also be restricted to only those accounts to which you have been given access.