Analyse unbilled usage for the selected data set

Users are able to view the unbilled data usage, for all the accounts to which they have access.

You can view such details in the Unbilled usage tab on the Analysis page. Unbilled usage displays a table of details for the filtered set of data and time period.

This feature is currently available only for selected tariffs and specific billing accounts: Germany, Portugal and United Kingdom. Please contact your Account Manager to find out if you are eligible.
1. On the VTR menu, click Analysis.
2. At the top of the page, click Unbilled usage. VTR displays an itemized version of the unbilled usage.
3. VTR retrieves unbilled usage records and displays the first 100 (by default). You can filter on a number of fields. To learn more about how to narrow your search, click Filter results. See Filter the results.



4. Review the following information:
• Account number: The identifier of the account on which the invoice was billed.
• Account country: The country associated with the location of an account.
• Bill cycle start date: The start date of the billing cycle.
• Bill cycle end date: The end date of the billing cycle.
• Item type: The charge category. For details, see Definition of spend types.
• Item sub-type: The charge subcategory. For details, see Definition of spend types.
• Item name: A description of the charge.
• Duration (mins): The total number of minutes used.
• Volume (MB): The total data used, measured in megabytes.
• Number of calls: The total number of call detail records identified as ‘calls’.
• Service number: The service number being used.
• User ID: User associated with the service. Used to aggregate all RED services to a single user.
• Usage date: The date of the usage, displayed in DD/MM/YYYY format.
• Zone: The Zone where the usage occurred. Zones are based on regions.
5. To export this data, see Export spend details.
6. To view more details, click the Check / Uncheck All button, select/clear all fields with one click, or drop down the Choose columns list and select any of the following:
• Account Currency: The currency associated with the account.
• Called number: The destination service number.
• Calling number: The service number that placed the call.
• Conference id: The conference number attached to the service.
• Contract id: The identification number of the contract for services provided on this invoice.
• Product: The plan package.
• Rated date: The usage rate date, displayed in DD/MM/YYYY format.
• Rated time: The usage rate time, displayed in hh:mm:ss format.
• Source country: Country where the data usage and calls were made.
• Source network: Network operator that raised the data usage and call usage.
• Subscriber cost centre: The cost centre of the subscribers, particularly for conferencing services.
• Subscriber first name: The first name of the service subscriber, particularly for conferencing services.
• Subscriber last name: The last name of the service subscriber, particularly for conferencing services.
• Target country: Country to which the call was made.
• Target network: Network operator to which the call was made.
• Usage time: The time of the usage, displayed in hh:mm:ss format.
• User email: The email address of the service owner.
• VGE code: The internal billing code. For details, see Definition of spend types.