VTR help for Standard Customer Users
Unlock your account
If you are locked out of your account, wait 15 minutes and then try to log in again.
If it still fails, then contact your support team to restore your credentials. Once restored, support will send you an email instructing you on the login steps.
Note that to maintain security, you account will be locked for 15 minutes before you are permitted to access VTR.
Can't find what you're looking for?
Your VTR administrator
Talk to the VTR administrator in your company. They understand your system best.
FAQs
Answers to your questions and solutions to any issues.
FAQs
